Retail Sales Assistant

Key Responsibilities Retail Operations:

• Provide friendly and helpful customer service.
• Assist with sales transactions, operating the till, and handling cash and EFTPOS payments.
• Receive, sort, and price donations following store guidelines.
• Create attractive displays and keep the shop floor tidy and well-stocked.
• Ensure all items meet quality and safety standards before sale.
• Support daily cleaning tasks to maintain a safe and welcoming environment.

Training & Mentoring:

• Work alongside NDIS participants, providing hands-on training in retail skills such as customer service, stock handling, merchandising, and teamwork.
• Support Work for the Dole participants, encouraging positive work habits, confidence, and general work readiness.
• Provide clear instructions, positive feedback, and constructive guidance to participants.
• Encourage inclusion and promote a supportive environment where participants feel valued and capable.
• Document participants progress as required, assisting with reporting if needed.

Teamwork & Communication:

• Work collaboratively with other staff, volunteers, and participants.
• Communicate regularly with the Store Manager about any issues, successes, or training needs for participants.
• Attend team meetings and contribute ideas to improve shop operations and training programs.

Compliance & Safety:

• Follow workplace health and safety policies.
• Ensure participants understand and follow all safety procedures.
• Report any incidents, hazards, or concerns to the Store Manager promptly.

Job Type: Full-time

Pay: $50,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Retail sales: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Information :

• Company : Care Partners Australia
• Position : Retail Sales Assistant
• Location : Leppington NSW
• Country : AU