National Account Manager

The Company:Positioned as one of Australias leading insurance builders, Johns Lyng Group has been established since 1953 and has a reputation for excellence. Highly talented business units coupled with managements transparent & honest attitude towards staff make us ready for any building emergency.

The Role:

Due to continued growth, an exciting opportunity is now available for a dedicated and hardworking individual to join our team in the position of National Account Manager. Reporting to the Executive Director of Business Development & Marketing, this role will involve growing, expanding and developing new business opportunities specific to the insurance market and increasing existing sustainable and profitable business opportunities.  

What Were Looking For:

This role would best suit a driven and energetic individual with strong decision making and negotiation skills and the ability to effectively direct, persuade and motivate others. You will be able to build long lasting, mutually respectful relationships with clients, manage demanding and competing priorities, communicate openly, solve problems proactively and work as a positive, engaged team member.  

This is a fantastic chance to join a stable and secure company that values its people above all else! Opportunities for career progression will also be available for the right candidate.

Key Duties & Responsibilities:

• Manage national insurance brands key accounts
• Act as the single point of contact for clients
• Ensure all account management objectives are met
• Work thoughtfully to identify, clarify & exceed client expectations
• Ensure commitments & promises are fully supported & delivered
• Manage & execute the quote conversion process
• Guarantee the accuracy of all monthly business reporting
• Co-ordinate & attend regular face to face meetings, training & KPI reporting
• At all times act as an ambassador & role model for the JLG businesses
• Develop ongoing liaison with key clients, departments & senior management to ensure significant developments in the field are identified & monitored
• Participate & maximize analytics, tools & systems that support efficient & effective client relations
• Analyse the needs of the customers to identify areas where services can be improved
• Seek out new business development opportunities to facilitate growth
• Contribute to the total effectiveness of the respective business & the extended account management team
• Local & interstate travel, as required

Key Selection Criteria: Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.

• Extensive experience in the insurance industry
• Claims management background
• Account management experience
• Strong decision making & negotiation skills
• Ability to develop strong relationships
• Excellent written & verbal communication skills
• Excellent time management & organisational skills
• Strong attention to detail
• Highly computer literate including Microsoft Excel, PowerPoint & Outlook
• Positive & pro-active attitude
• Ability to manage a demanding & changing workload & competing priorities
• Valid Australian driver licence

Please note: A criminal background check will make up part of the recruitment process.Additional information

• Attractive Salary Package + Bonuses & Incentives
• Lidcombe Location
• Extensive experience in the insurance industry

Information :

• Company : Global 360
• Position : National Account Manager
• Location : Lidcombe NSW
• Country : AU