Home Specialist

An exciting and rewarding role to be part of a homebuyers journey, working closely with them as their “go-to” person for all the touchpoints through the building process, until they become homeowners and settle into community life in Stockland Halcyon Wildflower, located at Piara Waters. About the role Be part of a new beginning in Stockland Halcyon communities with Stockland Halcyon Wildflower being the first in Western Australia with a second community coming soon. It is one of the many development sites of Stockland Halcyons Land Lease Communities (LLC), across Southeast Queensland, Victoria, NSW and WA. Lifestyle communities for over 55s comprising of detached dwellings, clubhouse, and recreational facilities. A permanent, full-time role, Monday to Friday, with some flexible working arrangements available, youll be involved in;

• Coordinating and facilitating appointments with homebuyers
• Facilitate home buyer customisation processes (including interior and exterior colour schemes, fittings, fixtures and landscaping)
• Organising site visits during the build process
• Providing timely updates to the home buyer throughout the building process and ensuring all database entry and relevant correspondence in accurately recorded in the system
• Liaise with construction and relevant internal and external parties during the build process as required
• Collation of accurate documentation required for home buyer approval
• Attending Open Days, Information Sessions, or Functions as and when required
• Organise homeowner handovers at the completion of the build

About you To join the Home Specialist team, youll bring with you;

• Background working in or indirectly with a building company, building related trade or similar, with experience helping customers with their building or renovation needs and a genuine interest about the build process, colour, and design aspects and managing all relevant administrative tasks
• Outside of the building/renovation sector, with retail related experience or experienced Administrators looking for a change of role and enjoy connecting with people are invited to apply
• Strong customer service-related experience, with the skills and ability to relate and understand customers needs as well as being empathetic
• Strong administration skills and proficient computer literacy including use of MS Office Suite
• High level of attention to detail and a natural at problem solving and finding the solution or to escalate to find a resolution
• Knowledge of and experience in understanding and interpreting of building plans and customisations, would be helpful but is not essential
• Some flexibility to work as required outside of normal working hours to attend functions and events

The Stockland Proposition Stockland Halcyon is Australias most awarded creator of lifestyle living communities across Southeast Queensland, Victoria, NSW and WA. Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being, and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - a better way to live. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stocklands preferred agency panel to careers@stockland.com.au

Information :

• Company : Stockland
• Position : Home Specialist
• Location : Greater Perth WA
• Country : AU