Research Lead at Commonwealth Bank

Job Description:

Latest job information from Commonwealth Bank for the position of Research Lead. If the Research Lead vacancy in New South Wales matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Commonwealth Bank for the position of Research Lead below matches your qualifications.

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Do work that matters

We are a mixed‑method and ethnographic research program designed to better understand the financial behaviours and needs of young adult Australians. Originally inspired by the U.S. Financial Diaries, the program works with a panel comprising dozens of participants across several Australian cities and regional centres, over months or years. A small research team collects demographic, financial and observational data. These data sets are synthesised to develop impactful insights and reporting, which are then used by senior industry stakeholders to inform customer strategies, industry policies and staff training.

Tracking household finances is the starting point to uncover complex dimensions of Australians’ financial lives, including their views on the economy, use of different financial products and future hopes and aspirations.

The program offers opportunities for the research findings to be published in industry or academic outlets and presented at industry, government or academic events.

This will be a 12‑month secondment or fixed‑term opportunity with potential for extensions.

See yourself in the team

We are currently seeking an experienced Research Lead to help drive the next phase of this program. This senior role will report to the overall program leader and be responsible for the end‑to‑end execution of the research, and technical management of the research arm of the team which comprises one senior analyst and two researchers.

Responsibilities

Responsibilities will include, but not be limited to, contributing to the overall strategy of the program, developing and managing mixed‑method field research strategy and approach, synthesising qualitative and quantitative data, leading the reporting and presentation of findings, managing program risks and quality, working closely with internal and external domain and technical experts.

Qualifications

• Experience managing or leading mixed‑method, longitudinal and ethnographic field research programs
• Experience managing complex programs with multiple streams of activity
• Experience leading report and insight development
• Experience leading technical and interdisciplinary research staff and teams
• Experience managing risks, budgets and timelines for complex field research programs
• Experience working with and presenting to senior industry stakeholders
• Familiarity with modern field research methods and tools e.g. Experience Sampling, AI, rapid ethnographic assessment
• Comfort with regular work‑related travel

More specifically, you will have

• Credentials in a relevant social science discipline – Anthropology, Ethnography
• Proficiency with modern field research technologies
• Experience managing and supporting research and analytics staff
• Ability to break down the program strategy into a practical field research program
• Ability to synthesise mixed‑method data and multi‑media artefacts
• Ability to draw clear and actionable insights from various data sources
• Engaging presentation and report writing skills
• Strong working discipline with regards to timelines, risk management and budgets

We operate in a hybrid working environment, meaning a blend between being in the office and working remote.

If you’re a driven, collaborative and enthusiastic who wants to have a real impact on the lived experience of our customers – we would love to hear from you!

Advertising End Date: 07/11/2025

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Job Info:

• Company: Commonwealth Bank
• Position: Research Lead
• Work Location: New South Wales
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Research Lead at the office New South Wales above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.