Mental Health Consultant - Workers Compensation at Gallagher Bassett

Job Description:

Latest job information from Gallagher Bassett for the position of Mental Health Consultant - Workers Compensation. If the Mental Health Consultant - Workers Compensation vacancy in Darwin matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Gallagher Bassett for the position of Mental Health Consultant - Workers Compensation below matches your qualifications.

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.  

In addition to a supportive and inclusive team culture, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available. 

There are some great things happening at GB as we move through a period of exciting period of transformation and change. And, we want YOU to be a part of it all! 

Due to an internal career progression, we are offering a unique opportunity for a Mental Health Consultant to join our claims operation. In this role, you will work collaboratively with case managers to drive a person-centric approach to the recovery of psychological claims, support sustainable return to work outcomes, and assist in the identification of secondary psychological claims. 

Based in our Darwin office, this is a unique opportunity to bring your expertise and passion to a truly rewarding role. Additionally, you will connect with, and be supported by, GB’s national Mental Health Hub (community of practice).  

• Support the development of innovative strategies to manage complex psychological claims, injury an approach to address barriers such as communication, diagnoses, plateaued progress, potential for self-harm, and treatment;  

• Contribute to the development of return to work plans and the identification of suitable duties in the workplace;  

• Coach and mentor claims teams around the management of psychological injuries;  

• Attend case conferences with injured workers and medical practitioners, as well as liaising with GPs and specialists;  

• Analyse psychological injury trends and identify risks, and implement strategies for continuous improvement;  

• Undertake training with claims teams to improve competencies around the management of psychological claims;  

• Review claims to identify and strategies for potential psychosocial barriers.

• Tertiary qualifications in an appropriate mental health-related discipline, including psychology, rehabilitation counselling, social work, counselling, mental health nursing, etc. Experience within the insurance sector would be highly regarded;   

• Knowledge of general business and administrative practices, including cost effective business activities; 

• Highly developed communication skills, with the ability to engage at all levels of organisation and with a varied set of stakeholders;  

• A proactive and strategic mindset; 

• Exceptional time management and organisational skills, with excellent attention to detail;  

• A passion and aptitude for coaching, training an continuous improvement;  

• Empathetic and enthusiastic, with a strong sense of team and collaboration; 

• A resilient attitude. 

To be considered for this opportunity you must have right to live and work in Australia when applying. 

Agency applicants will not be considered for this position. 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Info:

• Company: Gallagher Bassett
• Position: Mental Health Consultant - Workers Compensation
• Work Location: Darwin
• Country: AU

How to Submit an Application:

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