Home » Membership Services Representative - SHEPPARTON

Membership Services Representative - SHEPPARTON at Planet Fitness Australia

Position Membership Services Representative - SHEPPARTON
Posted 27 May 2026
Expired 26 Jun 2026
Company Planet Fitness Australia
Location Shepparton | AU
Job Type Full Time

Job Description:

Latest job information from Planet Fitness Australia for the position of Membership Services Representative - SHEPPARTON. If the Membership Services Representative - SHEPPARTON vacancy in Shepparton matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Planet Fitness Australia for the position of Membership Services Representative - SHEPPARTON below matches your qualifications.

BravoFit is the Australia franchisee of the listed business Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs worldwide.

Job Skill Set Requirements
  • Excellent phone /communication skills
  • Ability to follow directions well
  • Ability to work well independently
  • Must have an upbeat and motivating attitude.
  • Punctual and organized
Remit
  • Greeting and saying goodbye to all members and guests.
  • Monitoring club access to members and non-members.
  • Answering any questions and handling member complaints.
  • Having an excellent understanding of the Judgement Free Zone and explaining the JFZ to all members and non-members.
  • Answering info calls over the phone and taking messages.
  • Giving club tours.
  • Selling memberships, completing membership agreements, and entering new members into the database.
  • Operating the Point-of-Sale system and collecting any balances of past due accounts.
  • Making appointments for PE @ PF hourly sessions.
  • Organizing and maintaining the customer service front desk.
  • Completing member welcome calls
  • Completing daily cleaning zones as assigned by management team
  • Completing club walk arounds
  • Assisting with club housekeeping and restocking any paper products in locker room.
  • Perform beginning of the day and end of the day procedures.
  • Making yourself available to newer team members for questions and guidance.
  • Completing monthly Black Card Spa maintenance as assigned by management team.
Experience/Qualifications
  • Previous customer service experience is advantageous
  • Certifications: Certificate 3 in Fitness is advantageous.
  • Must be currently First Aid and CPR certified and provide club with a copy of the First Aid and CPR certification or willing to obtain within first three weeks.
  • Must have your WWC (working with children) certificate/ number NSW & VIC, Blue Card QLD from employment commencement date or proof that the process has started.
  • Must have completed a National Police Check certificate. NOTE- The NPC Certificate must be within 12 months of application date.

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Job Info:

  • Company: Planet Fitness Australia
  • Position: Membership Services Representative - SHEPPARTON
  • Work Location: Shepparton
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Membership Services Representative - SHEPPARTON at the office Shepparton above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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