MEMBER SERVICES OFFICER - CANNON HILL, QLD at Australasian Society of Association Executives

Job Description:

Latest job information from Australasian Society of Association Executives for the position of MEMBER SERVICES OFFICER - CANNON HILL, QLD. If the MEMBER SERVICES OFFICER - CANNON HILL, QLD vacancy in Queensland matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Australasian Society of Association Executives for the position of MEMBER SERVICES OFFICER - CANNON HILL, QLD below matches your qualifications.

Overview

MEMBER SERVICES OFFICER - CANNON HILL, QLD

Join to apply for the MEMBER SERVICES OFFICER - CANNON HILL, QLD role at the Australasian Society of Association Executives.

About The REIQ
At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any opportunity to bring our team together.

With more than 100 years of experience, The REIQ has been the state’s peak professional association for the real estate profession since 1918. Today, we represent approximately 4,000 individual members, around 1,400 agency offices, and more than 15,000 property professionals. We are currently seeking an enthusiastic Member Services Officer to join our team in our head office based in Brisbane.

Responsibilities

• Work within a highly collaborative team.
• Manage administrative functions of membership operations.
• Provide high levels of support to members across multiple mediums; assist with data cleansing and data management initiatives to support efficient membership operations.
• Collaborate with each department to gain and maintain a deep understanding of each service area to best support members.

Your day may include

• Responding to membership queries via email, phone and live chat, and routing inquiries to the relevant internal team member.
• Managing and responding to customer inquiries (members, students and consumers) and taking appropriate actions as required.
• Data maintenance and record-keeping, including data cleansing activities.
• Engagement activities such as outbound calls and attending member-facing meetings and events to proactively build relationships with members.

Ideal candidate

• Minimum 2 years of experience in a similar role.
• Experience with member services and IMIS software is highly regarded.
• Demonstrated ability to understand and identify customer needs and communicate accordingly.
• Competent with Microsoft Office suite and CRM systems.
• Highly developed communication skills.
• Experience in the real estate industry would be highly regarded.
• Ability to work independently and as part of a team.

Application

If this sounds like you, we would love to hear from you. To apply for this position, please send your resume and cover letter via SEEK here.

We thank you for taking the time to send us your application for this role. For more information about the REIQ visit www.reiq.com.

Job Info:

• Company: Australasian Society of Association Executives
• Position: MEMBER SERVICES OFFICER - CANNON HILL, QLD
• Work Location: Queensland
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information MEMBER SERVICES OFFICER - CANNON HILL, QLD at the office Queensland above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.