General Manager Digital - Cotton On Global Support Centre at Cotton On Group

Job Description:

Latest job information from Cotton On Group for the position of General Manager Digital - Cotton On Global Support Centre. If the General Manager Digital - Cotton On Global Support Centre vacancy in Geelong matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Cotton On Group for the position of General Manager Digital - Cotton On Global Support Centre below matches your qualifications.

General Manager - Digital

This is a rare opportunity within our Cotton On Leadership team to shape the future of fashion retail on a global scale. As digital continues to redefine how we connect with our customers, this role stands at the centre where creativity meets commerce, and vision becomes impact. It’s about building what’s next. Leading with purpose. And creating digital experiences that are as meaningful as they are commercial. As our General Manager- Digital, you’ll set the strategy, lead a world-class team, and bring bold ideas to life through technology, storytelling and customer connection. You’ll play a critical role in how we grow, with care, ambition, and with a clear sense of possibility.

• Shape Digital & eCommerce Strategy
  Lead our roadmap for global online growth, owning all digital sales channels and aligning performance with business revenue goals. Drive strategies that increase conversion, average order value, and repeat purchase rates.
• Accelerate Customer Growth & Loyalty
  Steer customer acquisition and retention across paid and organic channels. Elevate our Cotton On Perks Loyalty Program, ensuring seamless integration and engagement across all digital touchpoints.
• Lead Digital Marketing & Campaign Excellence
  Deliver cutting-edge digital marketing campaigns in partnership with brand teams, owning SEO, paid media, email, and promotional strategies. Champion compelling product storytelling and a distinctive digital voice.
• Leverage Data & Analytics for Impact
  Translate customer insights, traffic, and sales data into actionable strategies. Optimize marketing spend and continuously refine the digital experience through testing and innovation.
• Drive Platform Excellence & Seamless Experience
  Ensure flawless website performance, SEO, security, and mobile responsiveness. Collaborate with IT, UX/UI, and distribution teams to guarantee smooth customer journeys from click to delivery.
• Inspire Collaboration & Lead with Influence
  Lead high-performing digital and eCommerce teams to achieve ambitious customer and trade goals. Partner across brand, operations, and external agencies to unlock future-focused digital growth.

• A strategic digital leader with senior-level experience across eCommerce, digital marketing, product and customer growth.
• A confident commercial thinker who balances data with instinct and never stops asking how to do it better.
• A natural collaborator who can influence with care, partner with impact and build trust fast.
• A leader who puts people first; you build high-performing, passionate teams and lead with kindness, clarity and drive.
• Someone who genuinely loves fashion, thrives in fast-paced environments, and wants their work to be fun, meaningful and full of possibility.

To describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical. Our team members are a passionate group of people, committed to making a real difference in people’s lives through our philanthropic arm, the Cotton On Foundation. It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world.

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• 50% team member discount off all brands (excl. Ceres Life which is 30% off)
• A world class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts and free fitness classes
• A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door!
• The Beckley, our in-house café with chef prepared healthy meals, coffee and snacks. You can also grab a nutritious take home meal, taking the stress out of dinner time.
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Competitive salary packaging – ensuring we are constantly benchmarking to industry.
• On-site concierge, let us help you get your life sorted with dry cleaning, car wash and more.
• An Employee Assistance Program for you and your family.
• Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.
• Do you have a dog? Bring them into the office. We love them!

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.

Job Info:

• Company: Cotton On Group
• Position: General Manager Digital - Cotton On Global Support Centre
• Work Location: Geelong
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information General Manager Digital - Cotton On Global Support Centre at the office Geelong above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.