Call Center Customer Service Representative at Concentrix Australia & New Zealand

Position Call Center Customer Service Representative
Posted 27 Mar 2026
Expired 26 Apr 2026
Company Concentrix Australia & New Zealand
Location Ballarat | AU
Job Type Full Time

Job Description:

Latest job information from Concentrix Australia & New Zealand for the position of Call Center Customer Service Representative. If the Call Center Customer Service Representative vacancy in Ballarat matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Concentrix Australia & New Zealand for the position of Call Center Customer Service Representative below matches your qualifications.

Ready to launch your career in financial services?

We have multiple full‑time customer service roles with a leading superannuation client - perfect for anyone looking to step into the corporate world with full training provided.

What’s On Offer
  • $28.12/hr + 12% super + incentives
  • Monday–Saturday (8am–8pm rotating roster)
  • Paid, structured training and ongoing development
  • Long‑term career pathways — 80% of our leaders started in this role
  • Modern Ballarat office with free parking
  • Supportive, inclusive team culture + wellbeing initiatives
What You’ll Do
  • Help members with account enquiries, online access and withdrawals
  • Provide clear, professional support across superannuation products
  • Navigate multiple systems while delivering accurate information
  • Work in a high‑volume inbound environment where your empathy matters
We’re Looking For
  • Confident, clear communicators
  • Customer service experience (retail/hospitality welcome!)
  • Ability to multitask and stay calm under pressure
  • Team players wanting stability and long‑term growth
Who This Suits
  • Career changers wanting corporate experience
  • Early‑career professionals looking for development
  • People seeking a stable, role with progression

If you're motivated, customer-focused and ready for a new challenge — we want to hear from you.

Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required.

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Job Info:

  • Company: Concentrix Australia & New Zealand
  • Position: Call Center Customer Service Representative
  • Work Location: Ballarat
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Call Center Customer Service Representative at the office Ballarat above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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