Customer Service at Zoom Recruitment

Job Description:

Latest job information from Zoom Recruitment for the position of Customer Service. If the Customer Service vacancy in Dubbo matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Zoom Recruitment for the position of Customer Service below matches your qualifications.

Customer Service (200990960) Dubbo, Australia Customer Service Officer – Full Time

Are you an enthusiastic and motivated individual with a passion for delivering exceptional customer service? We’re seeking a Customer Service Officer to join a leading provider of LPG and related products and services across Australia and the South Pacific.

This is a fantastic opportunity to play a key role in a well‑established organisation known for safety, innovation, sustainability, and strong community values. You’ll be the primary point of contact for residential and commercial customers, providing timely, courteous and accurate service across a range of customer needs.

• Act as the main contact for customers via phone, email and face‑to‑face interactions.
• Establish and manage customer accounts (domestic and commercial).
• Process customer enquiries, orders, payments and invoices.
• Provide advice on product usage, delivery, appliance installation and service options.
• Handle debtors, price adjustments and banking tasks.
• Maintain accurate and up‑to‑date customer records.
• Liaise with suppliers and contractors regarding stock levels and scheduling.
• Support other branch functions as required by management.
• Adhere to all safety policies and standard operating procedures.
• Participate in training and performance management activities.
• Assist with administrative duties, including correspondence and filing.
• Take overflow calls from other service centres when needed.

• Minimum 2 years’ experience in customer service and administration.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proven ability to multi‑task and prioritise responsibilities.
• Proficient in Microsoft Office Suite and general computer systems.
• Able to work independently and within a team environment.
• Experience in resolving customer concerns and managing conflict effectively.
• A proactive, motivated and safety‑conscious approach to work.
• Ability to complete Drug and Alcohol Testing and Functional Assessments.
• Full working rights in Australia.

• Work with a recognised industry leader.
• Contribute to the safety and sustainability of local communities.
• Opportunities for ongoing training and career development.
• Be part of a team that values integrity, performance and reliability.
• Supportive work environment with employee recognition programmes.
• Local presence with a national reach.

If you’re ready to bring your energy, experience and commitment to a meaningful role, apply now by submitting your resume in MS Word format. Shortlisted candidates will be contacted.

Job Info:

• Company: Zoom Recruitment
• Position: Customer Service
• Work Location: Dubbo
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service at the office Dubbo above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.