Clerical Officer at dnata Airport Services

Position Clerical Officer
Posted 2025 October 06
Expired 2025 November 05
Company dnata Airport Services
Location Tullamarine VIC | AU
Job Type Full Time

Job Description:

Latest Job Information from Company dnata Airport Services as position Clerical Officer. If Job Vacancy Clerical Officer in Tullamarine VIC matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from dnata Airport Services as the position Clerical Officer below matches your qualifications.

dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.

Our Melbourne Cargo facility is looking to expand their clerical team. Are you bubbly, willing to learn and able to navigate a computer? Then this maybe the next opportunity for you! 

All Customer Service Duties

  • Answering and attending to majority telephone enquiries.  
  • Monitoring and answering customer service emails.
  • Phoning shipments out to Agents/Consignees/Personal Effects
  • Liaise with Warehouse re Bond Checks and monitor them
  • Track & Trace
  • Missing cargo / Found cargo investigations
  • Assist with Quarantine Inspections / Destructions / Seizures and Abandon shipments.
  • Rotations set up
  • Training future Customer Service Staff

Skills, Experience and Licenses:

  • Current VIC Driver's License;
  • Previous experience in an Operational environment where SOP's were in place;
  • Intermediate computer skills; 
  • Excellent communication skills - Verbal and Written;
  • High level of customer service skills;
  • Understands the importance of meeting Service Level Agreements (SLA's);
  • Excellent team player with a positive/can-do attitude;
  • Works in a Safe Manner at all times;
  • Reliable, trustworthy and has the ability to work independently.

Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Melbourne Airport this is your chance!

Working for dnata at the airport there are a few must haves for you to be successful:

  • You need to have Australian / New Zealand citizenship or Australian Permanent Residency
  • You must be willing to undertake a Pre-employment medical test
  • You must be willing to undergo an Australian Federal Police Security check
  • You will also need for some of the roles a valid driver's license 
  • Basic - Intermediate computer skills
  • Excellent communication skills - Verbal and Written
  • High level of customer service skills
  • Available to work on a rotating roster

What we offer in return:

  • Be part of a large supportive team!
  • Permanent part-time hours (minimum 24 per week)
  • Full-time opportunities, once you have a minimum 1 year service 
  • Opportunity to work for a Global company
  • Great team environment
  • Extensive training and support
  • On site parking 

Job Info:

  • Company: dnata Airport Services
  • Position: Clerical Officer
  • Work Location: Tullamarine VIC
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Clerical Officer at the office Tullamarine VIC above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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