Customer Product Support Advisor at Komatsu Australia

Job Description:

Latest job information from Komatsu Australia for the position of Customer Product Support Advisor. If the Customer Product Support Advisor vacancy in Newman matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Komatsu Australia for the position of Customer Product Support Advisor below matches your qualifications.

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
Komatsu has the opportunity for a Product Support Advisor to assist in our Rio Tinto contract.
You’ll be managing the fleet health of all Komatsu equipment by providing on-the-job technical assistance for the maintenance personnel in fault finding including major components change outs, maintenance practices & operating practices.
Your job is to assist personnel to resolve parts sourcing issues and resolve technical information sourcing issues.
Key Responsibilities

• Understanding the daily downtime of machine fleet at site
• Involvement in repair process on local dealer machinery
• Assistance in administration of warranty
• Understanding and forecasting the scheduled downtime
• Weekly site update
• Feedback on service personnel
• Optimisation of machines
• Machine systems monitoring
  

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
  

• Hold a Trade or Engineering Qualification or background
• Have sound knowledge and experience of Komatsu Loaders
• Have worked on Mine Site/s in the WA Mining Industry
• Self-motivated with good initiative as well as strong team player attitude with drive and professionalism to excel
• Always have a high standard of Customer service whilst always promoting Komatsu Products and Services
• Demonstrated problem solving skills
• Ability to demonstrate a strong commitment to O.H.S always
• Ability to work away remotely at the customer site
• Have strong negotiation skills and attention to detail
  

Job Info:

• Company: Komatsu Australia
• Position: Customer Product Support Advisor
• Work Location: Newman
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Product Support Advisor at the office Newman above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.