Sales & Customer Service Coordinator – Bosch Home Comfort ANZ at Bosch

Job Description:

Latest job information from Bosch for the position of Sales & Customer Service Coordinator – Bosch Home Comfort ANZ. If the Sales & Customer Service Coordinator – Bosch Home Comfort ANZ vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Bosch for the position of Sales & Customer Service Coordinator – Bosch Home Comfort ANZ below matches your qualifications.

Bosch is an equal opportunity employer. We celebrate diversity and encourage applicants of all backgrounds.

Job Description

We are seeking a highly organised and customer-focused Sales & Customer Service Coordinator to join our Bosch Home Comfort ANZ team on a full time basis for 12-months (maternity leave contract) based at our Clayton Headquarters.

This is a varied and rewarding role supporting sales, customer service, operations, administration and commercial activities across Australia and New Zealand. Working within a collaborative and supportive team, you will play a key role in ensuring customers, sales teams and internal stakeholders receive exceptional service and support.

About the Role

Reporting to the Home Comfort leadership team, you will be responsible for coordinating a broad range of sales support, customer service and administrative activities, including:

• Supporting the Bosch Home Comfort sales team with reporting, presentations, quotations and customer administration.
• Managing customer inquiries, sales orders and new customer account set-up.
• Maintaining product, pricing and customer information across internal systems.
• Coordinating customer rebate programs and investigating pricing, rebate and credit-related inquiries.
• Supporting marketing and promotional activities, including updates to the Bosch Home Comfort e-shop portal.
• Assisting with customer, shipment and operational issue resolution.
• Providing administrative support for after-sales service activities.
• Processing invoices, purchase requests and supporting purchasing activities.
• Coordinating travel bookings, expense claims, meetings and team events.
• Supporting compliance, HSE and departmental administration activities.
• Maintaining accurate sales reports, documentation and presentations.
• Working closely with local stakeholders and a remote customer service team to ensure seamless customer support.

Qualifications

You are a proactive and detail-oriented coordinator who enjoys working in a fast-paced environment and building strong relationships across a wide stakeholder network.

To be successful, you will ideally have:

• Previous experience in a sales support, customer service, administration or coordinator role.
• Strong organisational and problem-solving skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Strong stakeholder engagement and relationship-building capabilities.
• Intermediate to advanced Microsoft Office skills, particularly Excel.
• Experience using SAP or similar ERP systems (advantageous).
• Experience processing invoices and supporting purchasing activities.
• Experience within consumer goods, appliances, FMCG, hardware or similar industries will be highly regarded.
• Certificate in Business Administration or a related discipline (advantageous but not essential).

Benefits

At Bosch, our people are our greatest asset. We offer a supportive and inclusive environment where you can grow your skills while contributing to a globally recognised brand.

You will enjoy:

• A collaborative and supportive team culture.
• Exposure to a leading international organisation.
• Ongoing learning and development opportunities.
• Staff discounts on Bosch products.
• Modern facilities located at our Clayton Headquarters.

We offer our employees:

• The ability to work flexibly
• Training and development programs to help you reach your full potential
• 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
• Superannuation on unpaid Parental Leave
• The option to purchase additional annual leave
• A wide range of Health and Well-being programs
• Support and counselling services with work or personal matters through our Employee Assistance Program
• Up to 50 weeks Income Protection for permanent employees
• Diverse and exciting career opportunities, both local and international
• Discounts on Bosch products and as well as products from affiliated brands

Eligibility

Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.

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Job Info:

• Company: Bosch
• Position: Sales & Customer Service Coordinator – Bosch Home Comfort ANZ
• Work Location: Australia
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Sales & Customer Service Coordinator – Bosch Home Comfort ANZ at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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