Casework Support Worker - Sustaining Families at Uniting

Job Description:

Latest job information from Uniting for the position of Casework Support Worker - Sustaining Families. If the Casework Support Worker - Sustaining Families vacancy in Canberra matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Uniting for the position of Casework Support Worker - Sustaining Families below matches your qualifications.

About the role:

• Casual position located in Turner & Macgregor ACT
• Base hourly rate $35.12 plus 25% casual loading

• 12% super

About the opportunity:

At Uniting, we don’t just support families—we walk alongside them through some of life’s most challenging moments. As a Casework Support Worker, you’ll be a vital part of that journey—helping children, young people and families feel safe, connected and supported.

This is a hands-on, heart-led role where no two days are the same. You’ll work closely with caseworkers to provide practical, on-the-ground support to families navigating complex challenges.

From helping a parent get to an important appointment, to supporting a young person to access services, to stepping in during moments of crisis—you’ll be there when it matters most.

You’ll also play a key role behind the scenes, keeping things running smoothly through coordination, communication and accurate record keeping.

What you’ll be doing:

• Supporting families face-to-face with practical needs like transport, appointments and service access
• Assisting caseworkers with day-to-day coordination, calls and urgent responses
• Building trust and meaningful connections with children, young people and families
• Advocating for families and linking them with the right supports
• Working collaboratively with community partners and internal teams
• Keeping clear, accurate records that support safe and effective practice
• Responding to risk and safety concerns in line with Mandatory Reporting Guidelines

Your Qualifications & Experience

• A Diploma in Community Services (or similar) or relevant experience
• Experience working with children, young people and families (highly regarded)
• Strong communication skills and the ability to build genuine relationships
• Confidence working both independently and as part of a team
• Flexibility to work outside standard hours when needed
• Cultural awareness and a commitment to working respectfully with Aboriginal and diverse communities
• Current WWVP and driver’s licence with good driving history

Benefits and culture

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

• Welcoming you exactly as you are
• Wellbeing programs as well as access to Uniting’s URewards retail partner program.
• Career development opportunities such as training, education.
• Amazing workplace culture

Please contact Belinda Condon from Uniting’s Talent Acquisition team if you have any questions or enquiries –

Applications close: 11:55pm Sunday 12^th April 2026

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

Empowered by diversity:
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

About Uniting:

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Job Info:

• Company: Uniting
• Position: Casework Support Worker - Sustaining Families
• Work Location: Canberra
• Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Casework Support Worker - Sustaining Families at the office Canberra above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.