| Position | Service Design Principal |
| Posted | 28 Jul 2026 |
| Expired | 27 Aug 2026 |
| Company | UniSuper Management Pty |
| Location | Melbourne | AU |
| Job Type | Full Time |
Latest job information from UniSuper Management Pty for the position of Service Design Principal. If the Service Design Principal vacancy in Melbourne matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at UniSuper Management Pty for the position of Service Design Principal below matches your qualifications.
UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. With a culture grounded in accountability, collaboration and care, your work contributes directly to members’ longterm financial security.
The Digital & CX team operate within our Marketing & Growth business unit. Combining Digital Channel Ownership & Experience Design, we are responsible for the development and ongoing management of UniSuper's digital channels to ensure our members and employers are serviced effectively and efficiently in an environment that is constantly evolving.
Step into an impactful role where you shape the future of digital and customer experiences across priority member, employer and adviser journeys.
The RoleAs Service Design Principal, you will define target state experiences that guide UniSuper’s digital and customer experience direction across priority journeys and services. You will turn strategy, customer insight and business priorities into clear future-state visions, experience principles, roadmaps and initiative pathways that help teams align on what good looks like and how to get there.
You are a strategic thinker who can define a compelling future state and turn it into a practical path forward. You enjoy influencing outcomes across complex environments and connecting customer needs, business goals, operations and technology into clear design direction.
UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us. These include:
It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members. We invite you to apply for the roles that suit your career aspirations, even if you don’t meet all the requirements.
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