| Position | Payments Operations Analyst |
| Posted | 31 Jul 2026 |
| Expired | 30 Aug 2026 |
| Company | Australian Payments Plus |
| Location | Australia | AU |
| Job Type | Full Time |
Latest job information from Australian Payments Plus for the position of Payments Operations Analyst. If the Payments Operations Analyst vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Australian Payments Plus for the position of Payments Operations Analyst below matches your qualifications.
This is a Payments Operations Analyst role with Australian Payments Plus based in Sydney, NSW, AU\n
== Australian Payments Plus ==\n
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Role Seniority - mid level\n
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More about the Payments Operations Analyst role at Australian Payments Plus\n
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Life @ AP+\n
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work, taking steps forward in your career whilst still having room for fun, friendships and flexibility in your daily life.
\nWe're driven by our core values: Lead with Heart, Learn for Tomorrow and Live our Legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.
\nThe Purpose\nAs a Payments Operations Analyst, you'll play a key role in supporting the operational integrity and performance of Australia's payments ecosystem. Working within our Operations & Delivery team, you'll help ensure payment systems run smoothly, support the onboarding of new members and provide ongoing operational support to existing participants.
\nThis role combines operational analysis, incident management and stakeholder engagement to help maintain resilient, high-performing payment services. You'll work across teams to resolve issues, improve processes and deliver an exceptional experience for our members, while contributing to the continuous improvement of one of Australia's most critical payment infrastructures.
\nThis role is responsible for:\nSupporting the operational performance and availability of AP+'s payment systems and services.
Analysing operational data and producing reporting that drives informed decision-making and continuous improvement.
Supporting the onboarding of new members and providing operational assistance to existing participants.
Investigating, managing and coordinating the resolution of operational incidents, problems and application issues.
Contributing to operational risk management, quality assurance activities and compliance with internal standards.
Identifying trends, root causes and opportunities to improve operational processes and service performance.
Working closely with internal teams and external stakeholders to resolve enquiries, manage issues and maintain strong working relationships.
Maintaining operational documentation and supporting continuous improvement initiatives across the Payments Operations function.
Experience in an Operations Analyst, Payments Operations or similar operational support role.
Strong analytical skills with the ability to interpret operational data, identify trends and recommend improvements.
Experience supporting live applications, incident management and operational problem resolution.
Knowledge of payment systems, financial services or technology environments would be highly regarded.
An understanding of operational risk, quality assurance and continuous improvement principles.
Excellent stakeholder engagement and communication skills, with the ability to work effectively across business and technical teams.
A proactive approach, strong attention to detail and the ability to manage competing priorities in a fast-paced operational environment.
Relevant tertiary qualifications or equivalent industry experience, with approximately four or more years' experience in a comparable operations role.
What happens next:
\nAt AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
\nIf you're ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.
\n We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.
AP+ are not partnering with Recruitment agencies for this role.
\nAfter reading and understanding the criteria and minimum qualification requirements explained in the job information Payments Operations Analyst at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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