Enrolment Specialist VE

Swinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to join our team. This role is critical to the student experience at Swinburne and provides support to students through their studies in a friendly and approachable way.

As an Enrolment Specialist, you will be responsible for providing expert course advice to VET students on enrolment and study plan management. It serves as the primary point of contact for VET teaching areas, academics, curriculum, students, and other university departments for specialized enrolment information and study plan guidance.

If you are passionate about supporting students and providing exceptional customer service, we invite you to apply for the Enrolment Specialist (VET) position at Swinburne University. Join us in shaping the student experience and making a difference in the lives of our students. Apply now!

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Significant experience in the coordination of student client services functions and demonstrated ability to deliver high quality services to a range of stakeholders.
• Excellent organisational and time management skills and the ability to establish and communicate clear priorities from competing demands.
• Demonstrated knowledge and understanding of VE, Higher Education and foundation administrative process and legislative requirements.
• Analytical and problem-solving skills with a demonstrated ability to investigate and make informed decisions regarding complex issues.
• Excellent interpersonal, written and verbal communication skills including the ability to provide advice and support to staff, students, and internal and external stakeholders.

Qualifications
Degree with subsequent relevant experience; or Extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au.

Applications Close: Friday 28 June 2024, at 11.00pm

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact inclusion@swin.edu.au

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact DeadlyCareers@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant (#LI-SW)