Concierge

Accor Apartments & Realty | Surfers Paradise QLD 4217 | AU

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As Concierge, you will be the face of hospitality, responsible for elevating our guests' experiences to the next level....

Peppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms or while dining and experiencing a signature cocktail at Hyde Paradiso, the place to be seen by the sea! On your days off, be spoilt for choice with all that Surfers Paradise has to offer with restaurants, nightclubs, beaches, shopping and more all at your doorstep!

Purpose
As Concierge, you will be the face of hospitality, responsible for elevating our guests experiences to the next level. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guests stay into a memorable adventure.

Primary Responsibilities
  • Foster genuine connections with guests, making them feel valued and comfortable during their stay
  • Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services
  • Address and resolve guest concerns promptly and professionally
  • Offer expert recommendations for local attractions, restaurants, and activities
  • Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations), and Maintenance
Skills and Experience
  • Previous customer service experience, preferably in the hospitality industry
  • A track record of effectively managing multiple tasks and excelling in high-pressure situations
  • Strong problem-solving abilities and a proactive approach
  • Outstanding communication and interpersonal abilities
  • Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge
  • Drivers licence – possessing an open (manual) drivers licence is advantageous
  • Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required
Accor Benefits
  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
  • Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrows hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacific

Information :

  • Company : Accor Apartments & Realty
  • Position : Concierge
  • Location : Surfers Paradise QLD 4217
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Concierge job info - Accor Apartments & Realty Surfers Paradise QLD 4217 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Concierge job info - Accor Apartments & Realty Surfers Paradise QLD 4217 in 30-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 30-04-2024

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