Administration Officer, Health Consumers Centre

• Flexible location, Geelong and Burwood campuses + Work from home.
• Part time (0.6FTE) and fixed-term for 6 months
• HEW 5 $80,199 - $89,950 + 17% Superannuation (pro rata, part time)

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. Were proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the worlds universities.

The Administration officer role is an exciting opportunity to contribute to the establishment of the Health Consumers Centre, dedicated to engaging the community in the health sector and empowering individuals with lived experience to actively partner in its transformation. As the Administration Officer, you will collaborate with the Health Consumers Centre Manager to enhance consumer and customer engagement. You will assist in promoting, supporting, and enabling the Victorian community as key partners in health policy, planning, governance, operations, and research with the aim to strengthen capabilities and foster engagement across the health sector.

As an Administration officer, you will:

• Manage and prioritise all incoming and outgoing communication (internal and external) via the Mailchimp and the generic Health Consumers Centre email account including managing the Mailchimp database for cleaning, tagging, and updating various distribution lists.
• Coordinate the development of the content for E-Newsletters and ensure presentation and distribution as well as supporting social media monitoring and management.
• Administer consumer payments including liaison with consumers on payment preferences; completion of forms to activate payments; liaison with finance as well as tracking and reporting.
• Coordinate all administrative processes for the Centre including the maintenance of existing systems, collation of data to support KPI tracking and contribute to the development of new systems and reports to enhance efficiency and effectiveness of processes.
• Plan and coordinate internal and external events (online and face to face) including room bookings, catering and liaison with participants and clients.

To be successful, you’ll have:

• Completion of a Degree without subsequent relevant work experience; or a combination of education, training and at least two years subsequent relevant work experience.
• Demonstrated communication and interpersonal skills with some experience in liaison with external stakeholders.
• Demonstrated ability to organise and plan, and to meet rigid and conflicting demands and deadlines, along with the ability to adapt to changed priorities.
• High-level computer skills in multiple software applications, including the Microsoft Office Suite, databases, internet browsers and electronic mail exchange.
• Demonstrated ability to exercise sound judgement, initiative, diplomacy, tact, and discretion as well as proven experience handling sensitive and personal information in a confidential and appropriate manner.
• Experience with basic financial management support.

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Heres how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Alison Coughlan, Manager, IHT Health Consumers Centre on alison.coughlan@deakin.edu.au

Applications for this position close on 14 July 2024 at 11:55pm.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 01 Jul 2024 AUS Eastern Standard Time