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Customer Service Representative

Commonwealth Bank of Australia | Melbourne VIC | AU

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Commonwealth Bank of Australia with the position of Customer Service Representative - Commonwealth Bank of Australia which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative - Commonwealth Bank of Australia below matches your qualifications. Good Luck: D

Customer Service Representative You are a hard worker who's driven to make a difference for our customer We are a diverse and inclusive team Together we can…...

Customer Service Representative You are a hard worker whos driven to make a difference for our customer

We are a diverse and inclusive team

Together we can create brilliant customer experiences

Do Work that Matters

As a Customer Service Representative within our contact centre youll be the friendly voice our customers hear when the contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting financial commitments. You will work across a diverse breadth of enquiries, including:

  • Concierge and welcome calls

  • Missed payments and early-intervention collections

  • Simple customer service enquiries

See Yourself in our Team

We currently have Casual positions available to start in July , with hours spanning across 7 days a week, from Monday to Sunday, 8am to 8pm. This is a hybrid position giving you the flexibility to work from home and the office.

Were Interested in hearing from people who

  • Genuinely care about the experience of customers

  • Have excellent communication skills

  • Have the ability to navigate new technology and computer systems

  • Are naturally curious, resilient, empathetic and adaptable

  • Have aspirations to grow their career with us

Hours and training

To be considered for this role you must have the following availability:

  • Available to work a minimum 15 hours per week, split over 3 shifts (5 hours per shift). This includes a Monday Shift and a Friday shift per week.

  • Hybrid role: You must be available to work from our Collins Steet office, once a fortnight (more during training)

  • Outside of this, well do our best to accommodate your work preferences & availability

  • Training will commence from the start date with all new starters undergoing mandatory training for 4 weeks 15 hours per week (times will be confirmed at interview stage)

  • Please note, we cannot provide any time off during the training period.

  • Throughout your training you will be fully supported with dedicated leadership and a progressive learning model. As you master your role, youll have the opportunity to learn new skills, and progress in your career.

If this sounds like the role for you then we would love to hear from you. Apply today!

If youre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.

Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 24/05/2024 Job ID REQ211370

Information :

  • Company : Commonwealth Bank of Australia
  • Position : Customer Service Representative
  • Location : Melbourne VIC
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - Commonwealth Bank of Australia Melbourne VIC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - Commonwealth Bank of Australia Melbourne VIC in 17-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 17-05-2024

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