Assistant, PRI Claims Administration

Have meaningful impact as Assistant, PRI Claims Administration

Join the largest insurance group in Australia and New Zealand. Were here for you. Are you ready?

YOUR ROLE

In this fast-paced high energy role, you’ll provide effective administrative support activities to the Professional Risks Claims team, enabling them to deliver efficient claims services within established service standards.

You’ll handle a variety of tasks including managing new claims lodgement, finalising claims, managing incoming emails, processing payments, and preparing reports. You’ll also be responsible for updating spreadsheets, sending standard emails to brokers and panel firms, and ensuring compliance with our processes/regulatory requirements and company policy.

Based in Melbourne, this 12-month full time maximum term opportunity offers hybrid working conditions.

Please note: To work from home, youll need high speed internet connection and a private home office set up.

ABOUT YOU

Proficient in MS office Suite you’ll be confident using systems such as SharePoint, Outlook, Excel, and Word, to prepare and distribute team documents.

To be successful you’ll demonstrate the following:

• Effective communication with strong written and verbal communication skills
• A ‘can-do attitude’ and approach to daily tasks and projects
• A natural problem solver with the ability to think outside the box
• Able to quickly learn new information, processes and procedures
• Proven ability to work effectively as an individual and as part of a multi-team environment

ABOUT US

At IAG you’re not just part of one brand, you are part of a large purpose-led trans-Tasman group called IAG, dedicated to making your world a safer place.

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest. 

You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions, and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures, and passions. We expand careers, genuinely connect with community, lead with a powerful purpose, and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change.

Were passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. Were committed to being a safe and supportive workplace for all our employees.  We do this because we’re ready for you.

All this shows up in what we offer:

• Grow your financial future with 13% superannuation as standard
• Access up to 50% off personal insurance, including home and motor insurance
• Flexibility through a program called MyFlex - supporting you to live life to the full
• Welcome Back cash bonus when returning from parental leave
• Partner discounts on every day and special occasion items
• Carers and parents hub and support
• An AWEI Awarded business
• Be part of a net zero business by 2050

We’re ready for you. Apply today.

Job Types: Full-time, Fixed term
Contract length: 12 months

Pay: $60,000.00 – $65,000.00 per year

Benefits:

• Free drinks
• Referral program
• Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: In person