Regional Customer Services Officer Casual Pool

Locations: Port Lincoln, Loxton, Clare, Murray Bridge, Nuriootpa, Mount Gambier and Struan.

The Opportunity

We are seeking Regional Customer Services Officer’s to be part of our Major Programs & Regions Division within the Department of Primary Industries and Regions on a casual basis. The Casual Pool positions will be offered as irregular hours and will be located at our regional sites including Port Lincoln, Loxton, Clare, Murray Bridge, Nuriootpa, Mount Gambier and Struan.

The primary purpose of the role is to work in partnership with PIRSA Business Divisions to provide high quality, efficient and cost-effective business and administrative services, support and implement targeted business improvement projects.

The role contributes delivering the agency’s priorities including:

• Organisational performance as a modern, flexible, and responsive organisation that values and develops its people.
• Build partnerships with industry, stakeholders, research organisations and regional communities.

The Regional Customer Services Officer contributes to the effective ongoing delivery of the Branch’s, and the Division’s operations and functions, which underpins the strategic objectives of the Agency. In this capacity, this role provides effective and responsive, front counter customer service delivery, administrative, project / program and business support to PIRSA operational staff.

About Us

South Australia is internationally recognised for the quality of its agriculture, food, and wine. Our regions are the backbone of our state and the economic powerhouse that drives prosperity for all South Australians.

The Department of Primary Industries and Regions (PIRSA) is a key economic development agency working in partnership with our primary industries, regional stakeholders and across all levels of government to advance the prosperity and sustainability of South Australia’s primary industries and regional communities.

We are a passionate team of around 800 people working across metropolitan and regional South Australia to develop and protect our state’s regions and food, wine, aquaculture, fisheries, forestry, grains, livestock, dairy and horticulture industries.

Its no wonder there are so many exciting and diverse career opportunities in our organisation. If you’re ready to join us, apply now!

Benefits

At the Department of Primary Industries and Regions, we offer our employees challenging and rewarding work with opportunities for career progression, learning and development and flexibility.

Our Commitment to Diversity

The Department of Primary Industries and Regions is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We embrace diversity and welcome applications from all people, irrespective of culture, faith, sexual orientation, gender identity, disability, or age.

Special Conditions

• Successful applicant will be required to satisfactorily complete a National Police Check (NPC) prior to being made an offer of employment.
• Australian residency or current work permit is required (responsibility of applicant to provide evidence of a current work permit).
• Opportunity up to 30 June 2025
• Casual opportunity - Irregular hours

Requirements

• Possession of a current driver’s licence and willingness to drive.
• Out of hours work and inter / intrastate travel may be required.
• You acknowledge your work, health and safety obligations and our expectations.
• The incumbent will be required to undertake emergency management training and must be willing to participate in emergency preparedness, response and recovery activities required by government agencies.

Remuneration

ASO2 - $36.96 min - $39.76 max per hour (hourly rate includes 25% casual leave loading) plus superannuation

Enquiries

Melissa Pearse

Co-ordinator, Regional Customer Service
Phone: 8429 0686
Email: Melissa.pearse2@sa.gov.au

Website: www.pir.sa.gov.au

Application Instructions

All applications must be submitted online.

If you are interested in this opportunity, please see the attached applicant instructions, and outline your skills and experience in relation to the Professional and Technical Knowledge, Customer Orientation and Communication capabilities of the attached role description.

Applicants must include the contact information of at least 2 referees with 1 being your immediate supervisor/manager and a completed “Pre-Employment Declaration in the SA Public Sector” form.

The Department of Primary Industries and Regions will establish a pool of suitable candidates who may be contacted for employment at any time on a casual basis.

Additional Note:

The Temporary Regional Customer Services Officer Casual Pool will remain active up until 04 October 2024 . Applicants may submit their application of interest at any time during this period. Recommended applicants will be eligible for upcoming casual opportunities and may be contacted as they arise.