Trove Community Services
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the National Library of Australia with the position of Trove Community Services - National Library of Australia which was opened this.
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Apply your customer service and communication skills to understand and support Trove’s large online community of users....
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- Ongoing opportunity to work for a beloved online cultural platform at one of Australia’s leading cultural institutions.
- Apply your customer service and communication skills to understand and support Trove’s large online community of users.
- Use your strong interpersonal skills to liaise with internal and external stakeholders.
The Library is seeking to fill an ongoing Liaison Services Officer, Trove Community Services (APS 4) role in the Collaboration Branch.
THE ROLE
We are seeking a highly motivated person with strong customer service skills and experience. You will engage directly with people who use the Trove platform from all walks of life across Australia and advocate for their needs. You will respond to enquiries about using the Trove system and contribute to the development of help and training materials. You will also contribute to user research, reporting and performance metrics and provide information that will help maintain the platform.
The role will liaise across the Collaboration Branch and wider National Library.
To see you succeed in this role it is desirable that you have experience in:
- customer service and stakeholder communications for diverse user communities
- providing clear and differentiated support for online services
- creating help and training materials
WHO WE ARE LOOKING FOR
Information :
- Company : National Library of Australia
- Position : Trove Community Services
- Location : Canberra ACT
- Country : AU
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Trove Community Services job info - National Library of Australia Canberra ACT above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Trove Community Services job info - National Library of Australia Canberra ACT in 07-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 07-06-2024
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