Customer Service Advisor

Customer Service Advisor Job Description

Join a supportive team in our Calamvale Branch

Permanent full time position

Customer service role working with the local community

How will I help?

Youll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that clearly offers the most value for them. Along the way, youll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending.

Whats in it for me?

We want you to love what you do - and where you do it. Youll be paid fairly, while being in a great position to grow your career - with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

What do I need?

With experience in customer service - and a solid track record for meeting sales targets - youll see this role as your next opportunity to become a new business expert. Youll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And youll do all of this as part of a team environment - which youll have worked in before.

Whats it like to work there?

We aim to provide one big, supportive teamto help us achieve our purpose of creating better futures together. As an equal opportunity employer, were proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

How do I Apply?

Start here. Select the APPLY or button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au Job ID 300001053204447