Service Specialist
Aon Corporation |
Brisbane QLD |
AU
Posting Description: Insurance Administration Support Aon is looking for candidates with general insurance experience who have a passion for client service and an interest in developing their insurance career. In this role you will be providing support to a team of Client Executives and Client Managers with varied portfolios. This is a hybrid role with the flexibility to work from home and from our Aon office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your day will be busy with a focus on client servicing which will be the key to your success! Responsibilities:
- Provide administration support to our Account Brokers regarding client insurance/risk needs
- Engaging in communication with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, creating renewal reports
- Prepare, lodge, and invoice insurance policies in an accurate and timely manner
- Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
- Enhance the client experience through outstanding customer service
- Experience supporting Senior Brokers with their client accounts (highly regarded)
- Client service, underwriting, claims or insurance broking experience (highly regarded)
- Experience across general insurance products (highly regarded)
- Tier 1 insurance qualification or willingness to achieve this qualification upon commencement
- Strong communication, problem solving and analytical skills
- Excellent attention to detail
- Desire for professional development through ongoing training
Information :
- Company : Aon Corporation
- Position : Service Specialist
- Location : Brisbane QLD
- Country : AU
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Post Date : 2025-03-19 | Expired Date : 2025-04-18