Office Services Manager

Who we are:

Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work.

We pride ourselves in empowering our employees and supporting them to be the best they can be. You will have the benefits of salary continuance insurance, generous parental leave policy for both primary & secondary carers, work life balance, health & wellbeing programs and much more.

Urbis is an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA).

Urbis shaping Futures your way!

The Opportunity

An exciting opportunity exists for an experienced Office Services Manager to join our Sydney head office. In this role, you will be a key liaison for our offices, acting as the central point of contact for all office related queries. 

You will be providing excellent service to all stakeholders including employees, clients, and service providers to ensure the daily operational effectiveness of the office, compliance with the Urbis operational risk management framework and all local procurement and supplier management activities.

You will also be responsible for developing, implementing and managing all facilities management activities including national maintenance schedules, and asset management systems.

More about your role:

• Lead the implementation of the facilities management ticketing system and provide ongoing management and training of the system to the Office Services team;
• Develop a maintenance plan for all Urbis Premises and ensure training to the wider Office Services team;
• Develop a system for national asset tracking including the monitoring of asset life cycle;
• Contribute to the local delivery of the Workplace Strategy and Premises Strategy in conjunction with the Urbis Property Committee and Group Office Services Manager;
• Partner with the Property Committee and Group Office Services Manager to ensure compliance of local tenancy lease and sub-lease(s);
• Manage and oversee all concierge staff to ensure the highest standards of customer service are provided to all employees, visitors and external providers;
• Collaborate with the Regional Director and Brand & Clients team to ensure delivery of outstanding client and staff events hosted on Urbis premises.
• Work closely with the HR & I&D teams to deliver a best in class employee onboarding and induction experience;
• Collaborate with the Regional Director to successfully deliver key employee events (Friday afternoon drinks, End of Financial Year and Christmas parties);
• Contribute to the development of and compliance to the local operations budget;
• Ensure all procurement activity is compliant with Urbis Group procurement policies and procedures;

About You: 

• Degree qualified in either Business Studies or Management preferred not but essential
• Demonstrated experience in an office management role for a 200+ person office or a similar workplace environment
• Demonstrated system experience and ability to develop, implement and manage such systems for facilities management requests (faults), maintenance schedules, and asset management.
• Successful track record of people leadership, including coaching and developing a high-performance team
• Proven experience using the Microsoft Office suite including Word, PowerPoint, Excel and Teams
• Excellent written and verbal communication skills which includes producing well-constructed high-quality written work, communications and advice

Why Urbis?

Urbis is committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity. We are proud to be an equal opportunity employer, and an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA). As a member of our team, you will have the benefit of:

• Working in a truly flexible workplace, while maintaining strong client support and engagement.
• Active mentorship, development of career goals and support in achieving them.
• Investment in ongoing training with all employees provided with an annual training budget.
• Opportunities to partake in internal and external networking and social events across the State and Nationally.
• Working on city-shaping projects alongside the best in the industry, and across all sectors.

How to Apply?

Are you ready to start your journey with some of the brightest minds in the industry and you are passionate about making a difference to our clients, community, and team? Click on "Apply for this job." Or email us at *******@urbis.com.au if you have any questions. 

#LifeatUrbis #CityShapers #CommunityMakers

Recruitment Agencies - thank you for thinking of us. We endeavour to fill our opportunities through direct channels wherever possible, however, if we find that we do need agency assistance, well be in touch.

Information :

• Company : Urbis
• Position : Office Services Manager
• Location : Sydney CBD NSW
• Country : AU