Club Manager

About the role

Reporting to the Board of Directors, this full-time Club Manager role is responsible for the overall operations and management of the Naval, Military and Air Force Club of SA. We are located on the Eastern parkland fringe of Adelaides CBD, in an iconic Heritage listed building with excellent facilities, catering to a broad range of Member interests, with excellent food and beverage offerings. Our landmark location boasts on-site Parking and a beautiful private garden.

In this key leadership position, you will be accountable for implementing the strategic direction of the Club and ensuring exceptional member and guest experiences. You will manage the Cubs financial, operational, and staffing functions, and be responsible for ensuring the Clubs facilities afford the environment of refined elegance that define the Club, and Member expectations.

What youll be doing

• Provide leadership in implementing strategic direction for the Club to support its business objectives.

• Manage all aspects of the Clubs trading operations, including food and beverage, events, accommodation, and membership services.

• Oversee the Clubs financial management, including budgeting, cash flow, and reporting.

• Ensure the Clubs facilities are presented to an optimum standard.

• Lead, develop, and motivate a high-performing team of staff to deliver exceptional services to Members and their guests.

• Implement effective marketing and membership strategies to attract new members and retain existing ones.

• Foster strong relationships with key stakeholders, including Members, suppliers, and the local community.

• Ensure the Clubs compliance with all relevant legislation, regulations, and industry standards.

What were looking for

• Relevant experience (5+ years) in a similar Management role, ideally within the hospitality or tourism industry, preferably in a Membership-based organisation, in Australia.

• A proven track record of driving operational excellence, financial performance, and strategic growth.

• Strong leadership and people management skills, with the ability to build, motivate, and develop high-performing teams.

• Excellent Member service orientation and the ability to foster a Member-centric culture.

• A sound understanding of financial management, reporting, and budgeting, and supporting systems.

• High level skills with the Microsoft 365 suite of applications, and a sound knowledge of Point of Sale systems are essential.

• High level communication and stakeholder management skills.

• Demonstrated experience in marketing, digital and social media strategies.

• Relevant qualifications in Hospitality Management, Business, or a related field.

What we offer

• Competitive salary and performance-based incentives.

• Ongoing professional development and training opportunities.

• Attractive employee benefits, including health and wellness initiatives.

• Collaborative and supportive work environment.

About us

The Naval, Military and Air Force Club of SA has been established for nearly 150 years. Military service is no longer a pre-requisite for Membership. We are, as our name implies, grounded in service traditions and have evolved into one of Adelaides leading private Members Clubs. Business membership extends back to 1894, and we provide a welcoming, refined space for our diverse Membership base. Anchored in values reflected in our motto Pro Aris et Focis and translating as "For Hearth and Home", the Club is known for exceptional hospitality, dining, refined and respectful ambience and a diverse range of events and activities. Located in iconic Club Rooms in a landmark location with a unique mix of facilities, including a private garden in Adelaides CBD, we offer a unique experience for our Members and their guests.

If you are an experienced Management professional with a passion for hospitality and a proven track record of success in this field, we encourage you to apply for this exciting opportunity. Apply now to join our dynamic team in a key leadership role.

Information :

• Company : Naval, Military and Air Force Club of SA
• Position : Club Manager
• Location : Adelaide SA
• Country : AU