Branch Manager

About Monitor Group

Monitor Group is one of Australias most trusted providers of industrial equipment and services, proudly supporting sectors including arboriculture, construction, telecommunications, rail, electrical authorities, and more.

For over 28 years, weve partnered with the worlds best equipment brands to supply, hire, and service machinery for treecare, access, lifting, civil, and truck-mounted solutions—supported by a passionate, expert team.

With branches in Tamworth, Sydney, Melbourne, Brisbane and Perth—and service centres across Australia and New Zealand—were in a strong growth phase. Theres never been a better time to join us.

The Opportunity

NEW ROLE - Branch Manager

We are seeking a dynamic, hands-on leader to oversee the daily operations of our NSW branch, encompassing service, parts, and rental fleet management. This pivotal role is responsible for driving business growth, profitability, and customer satisfaction through operational excellence and strategic leadership.

Key Responsibilities:

• Lead and manage branch operations to ensure efficiency across service, parts, rentals, and the workshop

• Supervise and develop branch staff, fostering a learning and high-performance culture

• Develop and implement service offering strategies to drive sustainable business growth and profitability

• Build and maintain strong customer relationships, ensuring long-term contracts and superior service excellence

• Manage the branch budget, financial performance, and cost controls

• Collaborate with internal teams to align service strategies with business objectives

What You Need:     

• A successful track record in a similar role ideally gained in capital equipment, automotive or industrial sector

• Proven experience in service and workshop management

• Strong leadership skills with proven capability of motivating and leading service teams

• Solid financial acumen and P&L management experience

• Excellent communication, customer service, and problem-solving skills

• Results-driven mindset with a passion for continuous improvement

Whats In It For You?

✅ Great Package: Competitive salary + car allowance + full benefits✅ Career Growth: Real progression opportunities in a growing national company✅ Team Culture: Genuine, inclusive team with strong values and a proactive mindset✅ Work-Life Balance: Supportive, flexible environment that values your time✅ Stability: Australian owned and operated business with 27+ years of success

Ready to lead and make a difference?We look forward to receiving your application. Please forward your resume in WORD format. 

Information :

• Company : Monitor Industries
• Position : Branch Manager
• Location : Penrith NSW
• Country : AU