Guest Service Agent at Ovolo Group

Position Guest Service Agent
Posted 14 Jul 2026
Expired 13 Aug 2026
Company Ovolo Group
Location Australia | AU
Job Type Full Time

Job Description:

Latest job information from Ovolo Group for the position of Guest Service Agent. If the Guest Service Agent vacancy in Australia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Ovolo Group for the position of Guest Service Agent below matches your qualifications.

Ovolo Woolloomooloo is the brand's flagship Australian hotel, located in Sydney's idyllic harbourside suburb of Woolloomooloo. Nestled in the heart of the popular wharf precinct, a short walk to the city's central business district, the hotel is surrounded by a wide selection of much-loved dining and nightlife options. Ovolo Woolloomooloo features 100 guest rooms, a state-of-the-art gym, meeting rooms and event spaces, a swimming pool, and Bar Woolloomooloo.

The Gig

From booking to check-out and beyond, as our Guest Service Agent, you’ll be responsible for delivering on our promise of providing effortless and effervescent experiences for our guests. Your contagious enthusiasm, teamed with your obsession with taking care of our guests, will fill our lobbies with a special kind of sparkle that’ll keep people coming back for more. This is a Part-time position and will require flexibility within availability. Your responsibilities will include, but not be limited to:

  • Greeting guests as they enter the hotel
  • Checking in & out guests
  • Modify and adjust guest bookings accordingly
  • Promote the hotel and all it has to offer!
  • Make suggestions to guests from your knowledge of the area
  • Attending to guest enquiries in person or via phone, email and website
  • Supporting the Front Office management team in ensuring a smooth running of hotel operations
About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and, most importantly, your team! You have a strong passion for customer service and ensuring ultimate customer satisfaction. We want you to be the reason the guest returns to the hotel and boasts about it to everyone! Ideally, you will have previous front office experience. If you have the right bubbly personality, we want to hear from you! You will require a driver's license to be successful for this role.

What you'll get...
  • Well, there's the chance to shine in a brilliant team environment in Australia, Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Receive Hotel benefits in rooms and our fabulous F&B outlets
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes
  • Develop relationships and make a difference to other people’s lives through our Community Programme
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

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Job Info:

  • Company: Ovolo Group
  • Position: Guest Service Agent
  • Work Location: Australia
  • Country: AU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Guest Service Agent at the office Australia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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