Booking Officer

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Department of the Chief Minister and Cabinet with the position of Booking Officer - Department of the Chief Minister and Cabinet which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Booking Officer - Department of the Chief Minister and Cabinet below matches your qualifications. Good Luck: D

Job type Full time Duration Ongoing. Contact officer John Gaynor, Senior Executive Director on 08 8951 5355 or

Hamster Kombat
Job Description

Agency Department of the Chief Minister and Cabinet Work unit Central Australia Region

Job title Booking Officer Designation Administrative Officer 4

Job type Full time Duration Ongoing

Salary $73,091 - $83,611 Location Alice Springs

Position number 39836 RTF 298673 Closing 25/06/2024

Contact officer John Gaynor, Senior Executive Director on 08 8951 5355 or

About the agency

Apply online



Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

Provide a customer focused booking service to AIS clients by matching job requests to interpreters; making all arrangements

to get interpreters to jobs; monitoring quality of service and ensuring accurate and prompt entering of all data from new job

request to completion stage in the job management system.

Key duties and responsibilities

1. As first point of contact provide advice and information to AIS clients, including types of interpreting services available

and costs, and languages spoken based on client origin and community locations.

2. Manage prioritisation of overall job allocation to ensure urgent and high level requests are actioned promptly and within

required timeframes.

3. Identify and match job requests to most appropriately qualified interpreters giving consideration to cultural protocols,

kinship, language groups and the skills and capabilities of each interpreter.

4. Monitor and maintain quality service through direct liaison with clients to manage/clarify expectations, deadlines and to

keep them informed of progress regarding availability and confirmation of interpreters.

5. Arrange and process interpreter travel to assigned jobs when required, including obtain delegate approvals, book taxis,

airfares, accommodation, arrange travel allowance and process and acquit movement requisitions.

6. Follow up job outcomes with clients and interpreters to ensure all time sheets are received and entered for interpreter

pays to be processed, and to finalise and complete jobs in the database for client invoicing and reporting.

7. Operate in a team environment with rostered break requirements and also undertake on-call rostered duties to assist

with provision of the 24 hour service.

Selection criteria


1. Demonstrated experience working in a culturally appropriate manner including being able to deal confidentially and with

high level of tact and sensitivity with Aboriginal people.

2. Demonstrated ability to negotiate and communicate confidently with external clients and peers whilst exercising

initiative, discretion and cultural sensitivity, to provide a high level of client focus and service excellence.

3. Proven strong organisational skills and ability to manage and monitor own workload to identify capacity to provide

support across the team when and if required.

4. Demonstrated experience in administrative procedures with high level of computer literacy skills, including relevant

experience in database and electronic records management systems.

5. Demonstrated ability to think strategically and focus on completing tasks to ensure unit objectives are achieved without

flow on effects to other staff or the business overall.


1. Working knowledge of computer applications including MS Office, outlook, databases as well as travel, information

management, booking and payroll or similar systems.

2. Knowledge of Aboriginal languages, geographic locations of towns and communities within the Northern Territory as

well as some awareness of the complexities of Aboriginal cultural, social and economic issues and how they may impact

on client service delivery.

Information :

  • Company : Department of the Chief Minister and Cabinet
  • Position : Booking Officer
  • Location : Alice Springs NT
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Booking Officer job info - Department of the Chief Minister and Cabinet Alice Springs NT above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Booking Officer job info - Department of the Chief Minister and Cabinet Alice Springs NT in 11-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 11-06-2024