Customer Service Representative & Shipping Coordinator

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the KARL STORZ with the position of Customer Service Representative & Shipping Coordinator - KARL STORZ which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative & Shipping Coordinator - KARL STORZ below matches your qualifications. Good Luck: D

We understand the value of long-term relationships and. Deal directly with customers either by telephone, electronically or face to face....

Hamster Kombat
At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.
Job Function: Sales Location: AU Work Flexibility: Onsite (Office/ Production) Job ID: 3323

Your Mission

  • Deal directly with customers either by telephone, electronically or face to face.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle enquiries and complaints.
  • Process customer quotes, forms and credit applications.
  • Direct requests and unresolved issues to the designated resource, keep records of customer interactions and transactions, record details of action taken.
  • Complete internal/branch transfers i.e. demonstration sets in current database.
  • Generate RGAs, input contract pricing for contractual agreements with healthcare networks.
  • Processing orders with Head Office and redirecting for complaints for resolution.
  • Manage administration and reception, including stationery management, attending to visitors at reception, receiving and despatching all mail, etc.
  • Manage inbound and outbound shipments.
  • Filing of documentation (e.g. invoices, orders, proformas, internal and branch transfers).
  • Communicate and coordinate with internal departments and follow up on internal customer interactions.

Your Talents

  • Previous experience in customer service or general office management/coordination essential.
  • Preferably medical background or experience with a medical company is desirable, however not essential.
  • An interest in advancing personal knowledge of current and future trends in medical and surgical procedures preferred.
  • Pleasant telephone manner is essential.
  • The ability to work in a busy office with interruptions.
  • Works in a calm and logical way to solve issues.
  • Strong MS Office skills, including database management; Excel – reporting (pivot tables, VLOOKUP’s, etc).
  • Previous experience with Ticketing System (e.g. FreshDesk), is advantageous.
  • Previous experience working with Enterprise Resource Planning (ERP) systems is advantageous.

Your Benefits

  • Leave Benefits (Annual Leave, Personal Leave, Parental Leave, etc.)
  • Birthday Benefits
  • Transport Allowance (if applicable to role)
  • Onsite Parking
  • Accessibility to Public Transport
  • Flexible Work Arrangements
  • Wellness Programs and Activities
  • Professional Development Opportunities
  • Global Exposure & Business Travel Opportunities (if applicable to role)

HR Contact

Information :

  • Company : KARL STORZ
  • Position : Customer Service Representative & Shipping Coordinator
  • Location : Australia
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative & Shipping Coordinator job info - KARL STORZ Australia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative & Shipping Coordinator job info - KARL STORZ Australia in 09-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 09-07-2024