Customer Service Officer

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the NSW Department of Communities and Justice with the position of Customer Service Officer - NSW Department of Communities and Justice which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Officer - NSW Department of Communities and Justice below matches your qualifications. Good Luck: D

Grade 1/2 - $70,694 - $76,857 p.a. + superannuation. This position is office based, flexible working arrangements, 35-hour week with flex leave....

Hamster Kombat
Division: Northern CPPYJ Location: Albury, NSW, AU, 2640 Req ID: 68028

Customer Service Officer


Location: Albury

Full-time ongoing opportunity

Grade 1/2 - $70,694 - $76,857 p.a. + superannuation

This position is office based, flexible working arrangements, 35-hour week with flex leave


Your role


The primary purpose of this role is to provide front line services to the community from a local office (Community Service Centre or “CSC”). The role involves a range of client and administrative services that contribute to the effective delivery of quality services in a CSC.


As a Customer Service Officer, you will support the delivery of the CSC’s administrative functions and provide high quality Customer service to our clients both in person and over the phone.

You will have a strong customer service background, attention to detail and a high level of organisational skills.


What we’re looking for


  • Customer service experience both in person and over the phone.
  • Ability to organise work and prioritise workload in a busy work environment.
  • A positive attitude and ability to work independently and collaboratively.
  • Proficient in Word, Outlook and Excel.

Appointments are subject to reference checks and the following pre-employment checks:

  • National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
  • Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description


We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.


What We Offer


We offer a variety of benefits, including:


  • A challenging and rewarding career.
  • Flexible, autonomous work environment.
  • Competitive pay and conditions.
  • Training and development opportunities to build and maintain capabilities.
  • Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.


We do work that really matters


Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. Were focused on breaking, rather than managing, disadvantage. It’s work that really matters.


Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!


Are you ready to join us?


Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:


  • Please give an example of your experience managing multiple administrative tasks with competing deadlines.

  • Tell us about a time you have provided high quality customer service to clients on the telephone or in person.

Applications close - 11:59pm, Sunday 21 July 2024


Got a question?


For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Margo Senior on Margo.Senior@dcj.nsw.gov.au


If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Peter Luong on Peter.Luong1@dcj.nsw.gov.au


Visit Recruitment adjustments on the DCJ website to learn more.


Inclusion and Diversity lies at the heart of how we recruit


We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.


To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.


Other Information


A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.


For more information visit Your recruitment journey on the DCJ website.



Thank you for your interest in this role. We look forward to receiving your application.


To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

receiving your application.


Information :

  • Company : NSW Department of Communities and Justice
  • Position : Customer Service Officer
  • Location : Albury NSW 2640
  • Country : AU

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Officer job info - NSW Department of Communities and Justice Albury NSW 2640 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Officer job info - NSW Department of Communities and Justice Albury NSW 2640 in 08-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 08-07-2024